Common questions

Straight answers,
before you call.

Springs, openers, doors off the track, and what happens when you ring (812) 890-1662.

A black windowed garage door under a stone portico

Everything we get asked

The questions that come up most.

If what you want to know isn't here, call or text and ask. A photo of the door, or of the part that broke, answers most questions faster than a paragraph does.

What does it cost to replace a broken garage door spring?
It depends on the door: how heavy it is, how tall the opening is, and whether it runs on torsion springs above the door or extension springs along the tracks. Rather than guess a number that changes once we see it, Vaughn Overhead Door comes out and prices the job for free, and you hear the figure before any work starts. Call or text (812) 890-1662.
Can I replace a garage door spring myself?
This is the one repair worth leaving alone. A torsion spring holds enough stored tension to break bones, and it does not let go gently — it is the most common way people are seriously hurt working on their own garage door. Winding bars, not screwdrivers, and the door has to be re-balanced afterwards or the new spring goes the same way as the old one.
How long should a garage door spring last?
A standard spring is rated for roughly 10,000 open-and-close cycles. A household that uses the door four times a day gets somewhere around seven years out of it; a busy family or a shop door gets through them faster. Springs are usually fitted in pairs, and when one goes the other is the same age, so replacing both at once is normally the cheaper decision over time.
My garage door will not close and the opener light is flashing. What is wrong?
Nine times out of ten that is the safety sensors — the two small eyes near the floor on each side of the opening. A flashing opener light means they cannot see each other. Check for a cobweb, a leaf, a bag leaning against one, or a bracket that has been knocked out of line, and see whether both indicator lights are steady. If they are clean, lined up and it still will not close, the sensor or the wiring has failed and needs replacing.
Is it better to repair a garage door or replace it?
A door with good panels and a bad spring, cable, roller or opener is a repair, and it is not usually a close call. Replacement starts to make sense when the panels are rusted through, bent or rotten, when the door was built for a different opening, or when several things are failing at once and you are paying for a visit every few months. Vaughn Overhead Door fixes what can be fixed and says so when a door is genuinely done.
How long does a new garage door take to fit?
A straightforward replacement on a standard opening is usually a few hours: the old door and hardware come out, the new tracks and door go up, and the springs and opener are set to the new door's weight before anyone leaves. Doors that need the opening repaired first, or that are not a stock size, take longer, which is what the free estimate is for.
Why is my garage door crooked or off its track?
Usually a cable has snapped or come off its drum on one side, which drops that corner and jams the rollers against the track. Stop using it and do not run the opener again — a door that is already off track will bend panels or come down if it is forced. It is a same-visit fix in most cases, but it should be a fix and not a pull-and-hope.
Do you fit doors on pole barns, shops and storage buildings?
Yes. Pole barns, machine sheds, shops, garages and rows of storage units are a large part of the work across Southwest Indiana and Eastern Illinois. A door on a working building spans a wider opening and gets opened far more often than a door on a house, so it wants hardware chosen for that rather than the lightest set that fits the gap.
Is an insulated garage door worth it?
It is worth it when the space is attached to the house, heated, or used as a shop in winter — an insulated door also runs quieter and is stiffer, so it holds its shape better over the years. For a detached garage that is only ever storage, the money is usually better spent on the door itself and the hardware that moves it.
Do you charge to come out and quote?
No. Estimates from Vaughn Overhead Door are free, anywhere in the service area, in Indiana and Illinois alike.
What areas does Vaughn Overhead Door cover?
Southwest Indiana and Eastern Illinois, both sides of the Wabash. Bloomington, Lawrenceville, Robinson and Princeton are the main ones, along with Vincennes, Olney, Bridgeport, Sumner, Evansville, Washington, Terre Haute, Bedford, Jasper and Linton, plus the smaller towns around them.
What are your hours, and can I text instead of calling?
Monday to Saturday, 7am to 7pm, closed Sunday. The number, (812) 890-1662, is a mobile, so a text works as well as a call — and a photo of the door or the broken part sent with it often saves a trip.
Who will turn up at my house?
Justin Vaughn, the owner. Vaughn Overhead Door is owner-run, so the person who quotes the job is the person who does it, and the number you call is his.

Free estimate

Still not sure? Ask us.

Tell us where it is and what's wrong, or what you'd like instead. We'll call you back to set a time to come out, and the estimate costs nothing either way.

  • Free estimatesNo charge to come out and price it.
  • Open six daysMonday to Saturday, 7am to 7pm.
  • You deal with the ownerCall or text Justin directly.
  • Homes, farms and businessesGarages, pole barns, shops and storage.
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